1. Sussex Seagull's Avatar
    My xperia z1 has just upgraded to lollipop, but the battery overheats and the phone now keeps crashing. I have tried a factory reset but it still happens. Any ideas?
    05-25-2015 09:37 AM
  2. Kelly Kearns's Avatar
    My xperia z1 has just upgraded to lollipop, but the battery overheats and the phone now keeps crashing. I have tried a factory reset but it still happens. Any ideas?
    Welcome to the forums!

    Have you done a complete charge since the upgrade yet? A new phone and an upgrade, always seem to get hot with the first charge. I've never had one crash.

    The other option is to try a new battery.
    05-25-2015 09:47 AM

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