1. AC Question's Avatar
    When anyone sends me a picture it shows a download button and usually I can just press that and see it but lately every time I press the download button it says mobile data disabled but I go to my settings and the mobile data box is always checked
    05-25-2015 10:10 AM
  2. belodion's Avatar
    Welcome to Android Central.

    Try a general cache clear....Settings, Apps, All, Cached Data, and clear the cache. Power Off and Restart the device.
    If no go, get back to us.

    Posted via the Android Central App
    05-25-2015 11:23 AM
  3. Dominick Caravella's Avatar
    mobile data is turned on. when i try and send a pic through text i get message data is disabled. I was in Mexico on a cruise and when i got back the other day having these issues. I did go to settings and apps manager, looked for Cache Data its not there
    05-31-2015 02:42 PM
  4. belodion's Avatar
    I do apologise. I see that I've made a mistake. A general cache clear is Settings, Storage, Cached Data, and then clear the cache.

    The method I described in my first post is for clearing the cache in individual apps.

    Posted via the Android Central App
    05-31-2015 03:18 PM
  5. Rukbat's Avatar
    Check the APN on the phone, specifically the MMS part. It has to match the settings that your carrier uses. (Google yourcarriername apn.)
    05-31-2015 10:41 PM

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