1. Greystone1's Avatar
    I have magicjack at home and magicapp on my android. When I try to phone home on my android it tells me I have messages on voicemail. I am unable to call home. I have noticed in my online magicjack account the phone numbers listed for home and android are the same. I'm thinking this may be the root of the problem, but I can't figure out how to change the android phone number in my account.
    05-25-2015 07:14 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You should probably start first with magicJack support: International VoIP Phone Service Customer Care & Support | magicJack
    05-26-2015 05:30 PM
  3. Rukbat's Avatar
    You normally have that problem with a VoIP phone. You can't use the mobile phone to call the home phone, because when you make the call on the mobile phone, you're busying the number. IOW, you can't call one extension from another, and that;s what it looks like to the system. If Magic Jack doesn't give you a second line (I use Ooma, and they do), you'll have to use your cellphone number to call your house.
    B. Diddy likes this.
    05-27-2015 12:57 AM
  4. Greystone1's Avatar
    Thanks. I called customer support first and they weren't much help. I suspected it was a problem with both having the same number. Calling one extension from the other clarifies it for me. Thanks again.
    B. Diddy likes this.
    05-28-2015 01:49 PM

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