1. AC Question's Avatar
    I just opened my phone by hitting the back button on my G3 and my lock screen isn't showing up only a white screen with an emergency call button?? i can't even access my phone home screen. No water damage or anything just random white screen? Anyone had this problem and how can i fix it without a factory reset? -thanks mia
    05-27-2015 08:44 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try pressing and holding Power for 15-20 seconds to force a power off (or just pull the battery for 10 seconds). Then power back on--does the same thing happen?
    05-27-2015 09:50 PM

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