1. AC Question's Avatar
    My phone has been turning off without warning and when I check the battery in the Settings the the battery graphic is in two parts. There is a tall narrow graph that says the battery has 4m 53s on battery; and then a shorter, wider graph that says 27m 12s.

    I have taken the battery out and it is not swollen. I've done a factory reset and still have this problem.

    Any suggestions on how to fix it? Or will I need to shell out for a new battery?

    Thanks
    05-28-2015 09:15 AM
  2. VW Maverick's Avatar
    Welcome.
    I would try a new battery. That one may have reached the end of its' useful life.

    Mav.
    05-28-2015 10:06 AM

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