1. AC Question's Avatar
    I have a Galaxy s4
    05-28-2015 12:03 PM
  2. mrsmumbles's Avatar
    Hi, is your proximity sensor not functioning or turned off somehow? Try going into Settings, Accessibility, and turn off "power button ends call".
    05-28-2015 01:17 PM
  3. anon8380037's Avatar
    There is a proximity sensor switch in the regular settings as well, probably under Display on this vintage Samsung, but termed something like - turn on screen during a call. I don't have mine with me.
    05-28-2015 02:23 PM
  4. Kelly Kearns's Avatar
    There is a proximity sensor switch in the regular settings as well, probably under Display on this vintage Samsung, but termed something like - turn on screen during a call. I don't have mine with me.
    They removed that with Lollipop. Now it is automatic.
    anon8380037 likes this.
    05-28-2015 02:46 PM
  5. anon8380037's Avatar
    They removed that with Lollipop. Now it is automatic.
    I was thinking they wouldn't change something like that as well.
    Holy Moly!
    05-28-2015 02:53 PM
  6. Rukbat's Avatar
    I was thinking they wouldn't change something like that as well.
    Holy Moly!
    It prevents threads like this one. Put the phone to your ear and the screen turns off - no choice.

    Besides, when is the last time you read the screen with your ear? I went blind in both ears before birth, or something.

    Oh - it's under Device/Calls/Turn off screen during call - and it's still there in 5.0 in the Note 3.
    05-28-2015 04:30 PM
  7. Kelly Kearns's Avatar
    It prevents threads like this one. Put the phone to your ear and the screen turns off - no choice.

    Besides, when is the last time you read the screen with your ear? I went blind in both ears before birth, or something.

    Oh - it's under Device/Calls/Turn off screen during call - and it's still there in 5.0 in the Note 3.
    The Note 3 has it with Lollipop?

    My S5 and Note 4 lost it with Lollipop.
    05-28-2015 04:39 PM
  8. Kelly Kearns's Avatar
    I don't have call under device, but in my call settings, no option to set it.
    Attached Thumbnails How do I prevent accidentally activating an icon by the ear touching screen while I'm on the phone?-1432849358245.jpg  
    05-28-2015 04:42 PM
  9. Tinka82's Avatar
    I'm having the same issue. Probably within the last say week or two? I don't think it's an update issue either as that took place in the end of April.

    Every call now, it starts scrolling screens and wants to set the time to Abudabi and shrinks my active call to a small icon in the upper left corner.

    I also now have to unlock the screen to end the call. ???
    06-26-2015 03:46 PM
  10. Rukbat's Avatar
    When you put the phone to your ear, the screen should go blank, so your ear can't press any icons. When you take the phone away from your ear the screen should com back (it may take half a second to a second), so you can press the end call button. If it's not working that way, either the proximity detector isn't working or the update messed something up.

    Try *#0011#. You'll get a service screen. Tap Sensor. The proximity detector is on there. Put a finger near the top of the phone (where your ear goes) and it should change from 0 to 1 (and maybe change color and vibrate, depending on the model). Take your finger away and it should go back to 0. If not, the sensor is bad (and has to be replaced).
    06-26-2015 10:00 PM

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