The phone is saying no sd card or sim card, why?

[AC Question]

the phone is saying no sd card or sim card

II have tried everything that you said and it doesn't work

 

[Tanya De la Morena]

Re: the phone is saying no sd card or sim card

I recently had this issue, it turns out my SD Card was not compatible with my phone. I got it replaced with a 10 Class SD Card and the problem was fixed.

 

[Rukbat]

Re: the phone is saying no sd card or sim card

Both the SIM and SD cards at the same time? Sounds like a hardware failure on the board in the area of the card ports. Has the phone gotten wet or been in a high-humidity environment recently?