1. James's Avatar
    I bought a Sony xperia z3 compact recently to replace a broken phone. I put my old sim in it but it never came up asking for a sim code. It however will not connect to my network for some reason. In the service menu under sim lock all the values are at 0 like this

    [] network 0
    [] network subset 0
    [] service provider 0
    [] corporate 0
    [] sim 0

    I have noticed however unlike on other forums there is no [x] next to the network on the list.

    Is my phone hardlocked? Or if it isnt why will my phone not connect to my network? (the sim has been tried in other phones and does work). Does anyone have a solution?
    06-02-2015 07:42 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you sure the phone is compatible on your carrier's network? Did you buy the phone new or used?
    06-02-2015 11:51 AM
  3. Jk032014's Avatar
    Welcome to Android Central! Are you sure the phone is compatible on your carrier's network? Did you buy the phone new or used?
    12-04-2016 12:29 AM
  4. Jk032014's Avatar
    I purchased it used online
    12-04-2016 12:30 AM

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