1. AC Question's Avatar
    I was on an app and then all of a sudden it froze and only the power button works but it will only go on snooze and not turn off. Every other button wont work and I have taken the sim card out and I have put it on charge but it's still frozen... Please Help :/
    06-02-2015 08:41 PM
  2. srkmagnus's Avatar
    I was on an app and then all of a sudden it froze and only the power button works but it will only go on snooze and not turn off. Every other button wont work and I have taken the sim card out and I have put it on charge but it's still frozen... Please Help :/
    Long press the power button until the device reboots. Let us know if that helps.
    06-02-2015 11:19 PM
  3. RNorthcutt's Avatar
    I have the same issue. Long hold of the power button will not reboot the device. Also tried the power+volume up+home button to get a reboot with no success. Any other suggestions?
    08-17-2015 04:47 PM

Similar Threads

  1. so what happens next year when the x1 is obsolete
    By keithhackneysmullet in forum NVIDIA Shield Android TV
    Replies: 8
    Last Post: 12-18-2015, 09:40 PM
  2. Replies: 4
    Last Post: 06-08-2015, 09:40 PM
  3. Galaxy s3 battery draining while plugged in and slow charge?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-03-2015, 12:21 AM
  4. play store of my moto e device is not working.suggeste
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-03-2015, 12:17 AM
  5. no text icon on new samsung galaxy s6
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 06-03-2015, 12:17 AM
LINK TO POST COPIED TO CLIPBOARD