A
AC Question
Hello ! I have a big problem and I really don't know what to do about it. I have a LG G2 D803 (canadian) since one year. I got it with Bell Mobilité. My phone started to reboot one month ago at every moment, even when the screen was off. I wasn't able to use it, sometime it didn't even restarted and one hour later it was alive. I tried to do a factory reset, but it rebooted immediately when it was fresh formatted (didn't even have time to configure it).
I had to send it to LG for reparation and they changed the motherboard. I received my phone today with a new IMEI on the back. I was really excited and started it immediately. I just had the time to configure my phone and then... it froze and restarted exactly like before... and again... and again... and again... stuck on the LG logo, then reboot... and then restart...endlessly... and then works for five minutes...
I even got a new simcard to be sure that it wasn't the problem. I tried a factory reset, but it still crashes ! :'(
I called back LG and told them that it wasn't functional at all. They told me to send it back another time... but I really don't understand what it going. I will send it back tomorrow, but do you have any idea of what could be causing that ? I feel like ****, not having a phone for a month and having to send it for reparation another time without even knowing why, how and what will happen ?
I had to send it to LG for reparation and they changed the motherboard. I received my phone today with a new IMEI on the back. I was really excited and started it immediately. I just had the time to configure my phone and then... it froze and restarted exactly like before... and again... and again... and again... stuck on the LG logo, then reboot... and then restart...endlessly... and then works for five minutes...
I even got a new simcard to be sure that it wasn't the problem. I tried a factory reset, but it still crashes ! :'(
I called back LG and told them that it wasn't functional at all. They told me to send it back another time... but I really don't understand what it going. I will send it back tomorrow, but do you have any idea of what could be causing that ? I feel like ****, not having a phone for a month and having to send it for reparation another time without even knowing why, how and what will happen ?