1. AC Question's Avatar
    When you type where the letters and numbers are, there is no letters and numbers. There is just blank white boxes. I've took it to My Metro Pcs. I've took it to Tmobile. Both said they have never seen that before. I have done a factory reset on my phone 3 times now. I have took the battery out, put it back in. Nothing is working. I would hate to get a new phone b/c I know this phone is okay just don't know what to do b/c I have never had this happen to me before.
    06-04-2015 02:00 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Where are the blank boxes? Do you mean the keyboard itself just has a bunch of blank keys? Or that when you tap the keys, the character window that pops up is blank, and nothing types in the text field?

    Have you tried installing another keyboard, like Google Keyboard or Swiftkey?
    06-04-2015 07:22 PM

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