How do i reset the credential storage password ?

[AC Question]

Samsung s4 mini : I need to install a web certificate (.cer) in my device but it asks me to enter the credential storage password. I have never set this. I have tried setting screen lock (pin and password) but nothing worked out. I am blocked because of this.

Anyone's help would be really appreciated.

Thanks

 

[itguyjax8430]

Samsung s4 mini : I need to install a web certificate (.cer) in my device but it asks me to enter the credential storage password. I have never set this. I have tried setting screen lock (pin and password) but nothing worked out. I am blocked because of this.

Anyone's help would be really appreciated.

Thanks

Welcome to Android Central!

If you don't know the password you may need to just do a factory reset to start over. Just make sure to back up all your data before you do it.