1. AC Question's Avatar
    computer search could not find the drivers to install and I do not know the Serial number.
    06-05-2015 09:40 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you plug it in via USB, do you see a USB connection notification? Swipe down the notification panel and tap it, and make sure MTP is selected.

    If you don't see a USB connection notification, then try a different USB cable, like one from your cellphone.
    06-05-2015 06:46 PM

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