1. AC Question's Avatar
    My phone won't start up correctly. It only shows the restart screen with the phone name and the charging screen. But it won't actually go to the home screen or make it possible to work. Help :/
    06-05-2015 09:48 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try a new battery. If that doesn't work, see if you can boot into Recovery and wipe the cache partition: https://support.t-mobile.com/docs/DOC-11202. If none of that works, then it may be a hardware issue.
    06-05-2015 06:44 PM

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