How to back up GS6 with no working screen?

[AC Question]

I have broken just the LCD (digitizer isn't cracked, don't know how) of my GS6. I can hear and feel that it is still working fine, so I need to back it up to synchronize my data to restore it on my new GS 6 when it arrives.

Using samsung switch, support told me it is impossible to backup my data because I am unable to enter my password without a screen. I find that highly unlikely, and if that is the case, possibly the worst programming decision made in a while.

Any other way to back up Notes / Data / Texts / Phone Logs / Appdata without needing the screen? There has got to be some way to do this, I can't be the only one who's had a phone broken on the job and needs to transfer data.

Any suggestions?



Samsung support Chat, Phone, and Email told me the same thing about Samsung Switch, I just don't know about any other options.

 

[itguyjax8430]

I have broken just the LCD (digitizer isn't cracked, don't know how) of my GS6. I can hear and feel that it is still working fine, so I need to back it up to synchronize my data to restore it on my new GS 6 when it arrives.

Using samsung switch, support told me it is impossible to backup my data because I am unable to enter my password without a screen. I find that highly unlikely, and if that is the case, possibly the worst programming decision made in a while.

Any other way to back up Notes / Data / Texts / Phone Logs / Appdata without needing the screen? There has got to be some way to do this, I can't be the only one who's had a phone broken on the job and needs to transfer data.

Any suggestions?



Samsung support Chat, Phone, and Email told me the same thing about Samsung Switch, I just don't know about any other options.

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Have you tried using Samsung Kies to back up the data? Also try using Android Device Manager to bypass the password lock on the phone.