1. AC Question's Avatar
    I own an older smartphone, a ZTE 768. Today when I was going to take a picture, my screen went black and it froze with the bottom buttons lit. Nothing is working and it's been stuck like this for 5 minutes by now. I cannot afford to get it repaired or to get a new phone. Anyone know a way to fix it?
    06-08-2015 09:49 AM
  2. srkmagnus's Avatar
    I own an older smartphone, a ZTE 768. Today when I was going to take a picture, my screen went black and it froze with the bottom buttons lit. Nothing is working and it's been stuck like this for 5 minutes by now. I cannot afford to get it repaired or to get a new phone. Anyone know a way to fix it?
    Does it have a removable battery? If so, remove it and re-insert and re-start. If it doesn't have a removable battery then hold the power button until it shuts off and restarts.

    Let us know how that works.
    06-08-2015 10:00 AM

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