Astro Queo 7": How to get further than just the first Astro Queo screen?

A

AC Question

When I fully charged my Astro Queo, then I turned it on, but the table just showed the first white screen with the words "Astro Queo....powered by ANDROID"; it freezes there, it can not go any further. I even tried to hit "reset" button, too, but nothing changed. Please help! Thank you very much!
 

B. Diddy

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Welcome to Android Central! Is it brand new? If so, try to bring it back to the store for an exchange or refund. If it's not new, then you might be stuck--these off-brand devices are more likely to have hardware or firmware defects. You could try contacting their support: Contact us | Astro Tab
 

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