1. AC Question's Avatar
    So I havent used my tablet in over a year, but went to use it and I couldnt remember the password. I tried to many times and it locked me out. It then said to enter my google account information, I did that for 2 days! It continued to say its invalid. But i know its not, because it works on everything else!!! I then read online I could reset it by holding down the power **** and volume button at the sam time. The it did something weird and went on safe mode!!! Please HELP ME! What do I do!?
    06-10-2015 10:04 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which tablet? Safe Mode usually means you still booted into the homescreen, but 3rd party apps are disabled. Do you mean Factory Mode or Recovery Mode?

    If you're in one of those modes, then just reboot normally. If that isn't an option, then press and hold Power for about 10-15 seconds until you force a shutdown. Then power on normally.

    If you have 2-factor authentication set up on your Google account, this can sometimes interfere with entering your Google credentials in this situation. Turn off 2-factor temporarily, then try again.
    06-10-2015 11:19 AM

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