1. AC Question's Avatar
    I have a Samsung Galaxy Centura which was reconditioned. I have been having problems of late with the phone not responding and needing to turn it off and on to get it working again.
    06-11-2015 05:17 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! It can be hard to say for sure. If you have an SD card inserted, try unmounting it (in Settings>Storage) and removing it, since a corrupt file on the card can cause various problems.

    It could also be an app that is causing instability--try booting into Safe Mode to see if the behavior goes away. The steps for the S4 probably work for the Centura: Restart the Device in Safe Mode Samsung Galaxy S 4 | Verizon Wireless

    Ultimately, it might be a hardware problem, since it's a reconditioned phone. Is it still under warranty?
    06-11-2015 08:14 PM

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