1. AC Question's Avatar
    I was listening to music it stopped and the screen was white with a bunch of tiny dots. I've tried factory resetting and nothing it doesn't show where to factory restore it screen is always white with dots. I've taking out the battery still same thing. Phone has no water damage. Help!!!
    06-13-2015 09:10 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! It sounds like either the screen failed, or the motherboard. Either way, you'll have to bring it to repair shop, or call Samsung if it's still under warranty.
    06-14-2015 12:06 AM

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