1. AC Question's Avatar
    My phone will only charge if I use my original charger. I also have to wiggle it a little to make it connect. Is this a problem with my charging port?
    06-15-2015 06:34 PM
  2. Winston P's Avatar
    It's likely a problem with the phone's port. First, try booting into safe mode to see if it's a software problem. If problem persists, try a factory reset. Once both are done and if problem continues, then we can rule out a software issue. Also, try the other cables on other phones and see if they work. If so, then you need to take the phone to Samsung if you want it charging with other cables.
    06-16-2015 08:05 AM

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