1. AC Question's Avatar
    I recently bought an LG phone and did some checks on the IMEI. I noticed that when I entered the IMEI from the sticker on the back of the phone onto LG mobile's site, the serial numbers came up different to those on the sticker.
    I then downloaded the LG phone from app and this also shows the difference. In addition the phone colour from the app report mentions white, whereas the phone I have is black.

    Can anyone enlighten me as to why this may be the case?
    I have been thinking but don't know enough about IMEI's, etc. I can only assume the phone has been refurbished but then why is the label wrong? Possibly a fake, but don't think it is - how can I tell without dismantling the phone. Another possibility I was thinking was maybe the details entered when they installed the rom was incorrect?

    I have contacted the seller and the rep said he is looking into this/contacting their supplier about this and a few other queries.

    Many thanks in advance.
    06-16-2015 05:54 AM
  2. Almeuit's Avatar
    I would suggest taking the phone back to where you bought it from -- I wouldn't trust it.
    06-16-2015 04:36 PM

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