My coolpad arise phone just blacked out what do you think the problem is

[AC Question]

Need help my phone just went blank

 

[itguyjax8430]

Need help my phone just went blank

Welcome to Android Central!

Have you tried pulling the battery out and putting it back in?

 

[juanito jacob]

yes i try but i still have the same problem

 

[jvds5150]

I have the same phone and it had the same problem. one day i was running to catch the bus , and thats when my phone fell out of my pocket onto the concrete nd it fixed the problem. my screen worked agan. after having it be black for almost 3 months.