How come my files are corrupted?

A

AC Question

Ok! So a couple of days ago i decided to do the lollipop update & ever since all the pictures I have taken are corrupted. I can see some files on my pc but other ones are just gone! I had read to format my SD card I did and same thing! I did the factory reset & still can't see any of the pictures I've taken after it. Also, my phone heats up a lot!! & one last weird thing I can't comment on FB. Yes, I already unis talked it & installed it again & cleared cache. This update is seriously making me think about going back to iPhone😠
 

Almeuit

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Apr 17, 2012
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It sounds like your pictures just got messed up in the update. Did you back up your photos elsewhere? You should always ensure to backup photos to a cloud base service since so many things can happen to our phones.