1. AC Question's Avatar
    I deactivated my previous gmail account that was being used for my Samsung phone and created a new gmail account that I would like to use in replacement. Its not letting me sync my phone to this new account and its still asking for recognition of my old gmail account even though it no longer exists.....what do I do??
    06-22-2015 01:12 PM
  2. itguyjax8430's Avatar
    I deactivated my previous gmail account that was being used for my Samsung phone and created a new gmail account that I would like to use in replacement. Its not letting me sync my phone to this new account and its still asking for recognition of my old gmail account even though it no longer exists.....what do I do??
    Welcome to Android Central!

    You will have to do a factory rest in order to clear out the old account info. After the reset it will let you set the phone up with the new account.
    06-25-2015 08:18 AM

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