1. AC Question's Avatar
    My battery ran out of juice and when I plugged in the power adapter to recharge and I turned it on, I got about 1 cm vertical white lines across the screen and nothing seemed to work. I could see my home screen but running my finger across the screen did nothing.

    So I tried to turn it off and it wouldn't turn off. Just stayed on that screen until the battery ran out of power.

    Now when I put the charger on it and power it up, I get just a snow screen and it won't turn back off.

    The tablet was never dropped and this just happened all of a sudden.

    Would appreciate any suggestions as to what is wrong with it.

    Thank you.
    06-23-2015 02:24 PM
  2. itguyjax8430's Avatar
    My battery ran out of juice and when I plugged in the power adapter to recharge and I turned it on, I got about 1 cm vertical white lines across the screen and nothing seemed to work. I could see my home screen but running my finger across the screen did nothing.

    So I tried to turn it off and it wouldn't turn off. Just stayed on that screen until the battery ran out of power.

    Now when I put the charger on it and power it up, I get just a snow screen and it won't turn back off.

    The tablet was never dropped and this just happened all of a sudden.

    Would appreciate any suggestions as to what is wrong with it.

    Thank you.
    Welcome to Android Central!

    Have you tried plugging it in to a different charger?
    06-26-2015 12:04 PM
  3. chillgalaxy's Avatar
    I've got the same problem, cant get past the snowy screen any suggestions?
    10-14-2015 04:32 AM

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