1. AC Question's Avatar
    So I have a Galaxy Alpha, and I've always been able to download apps until last night. When I start the download, it comes up with "Downloading (insert game) 0.0%", then the notification panel disappears and the download stops. On the app page it still says it's "installing".

    I've restarted my phone, cleared Google Play cache, removed data, restored the app to factory version and turned my phone on and off (a lot!)

    Please help!
    06-25-2015 07:10 AM
  2. Javier P's Avatar
    Does it happen with different apps or just one in particular? Have you tried removing your Google account and adding it back?
    06-25-2015 10:19 AM
  3. CamSmith34's Avatar
    javier p yeah I've done that too. No luck :/
    06-26-2015 08:35 AM
  4. CamSmith34's Avatar
    Does it happen with different apps or just one in particular? Have you tried removing your Google account and adding it back?
    With all apps. And yeah I've done that too. No luck :/
    06-26-2015 08:37 AM
  5. Javier P's Avatar
    Did you recently installed or updated any app? Check in the Play Store if you've got the latest version. In the settings tap on build version.
    06-26-2015 08:58 AM
  6. Crashdamage's Avatar
    To be sure you have room to install any apps, install this simple little app called Storage Truth. It's very small and will install in very limited space so even if most apps can't fit in limited free space, Storage Truth often can. It will tell you how much space you actually have left for installing apps: https://play.google.com/store/apps/d...a.storagetruth

    Android since v1.0. Linux since 2001.
    Javier P likes this.
    06-26-2015 09:17 AM

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