1. Garyrob's Avatar
    Hey guys, I have a problem. I've gotten locked out of my phone. It doesnt recognize my finger prints and backup password either and I'm unable to login via my Google account for some odd reason or another. I've done the hard reset, its again asking for google acoount and it not working now either..i am stuck. Please help..
    06-26-2015 09:12 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If you're using 2-factor authentication for your Google account, turn it off temporarily, since this can sometimes interfere.
    06-27-2015 01:48 AM

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