1. AC Question's Avatar
    my phone just wont sense it but my s pen will work on my friends note 3
    06-30-2015 12:48 PM
  2. anon8380037's Avatar
    Hello.

    Try *#0*#

    If you have a locked carrier version that won't work.

    If it does, try the Wacom test and other sensor tests on the screen.

    Not sure if it can be repaired but bring it to a Samsung / Best Buy service center if you can.
    Good news is you can carry on using it without the pen if the Wacom digitizer has failed.
    06-30-2015 01:39 PM
  3. Rukbat's Avatar
    Also try someone else's pen on your phone. If it doesn't work, it's most likely the Wacom that went bad. (That's just an extra layer in the screen that interacts with the pen - the rest of the screen, including the capacitive digitizer, will still work.)
    anon8380037 likes this.
    06-30-2015 05:33 PM
  4. Kelly Kearns's Avatar
    Hello.

    Try *#0*#

    If you have a locked carrier version that won't work.

    If it does, try the Wacom test and other sensor tests on the screen.

    Not sure if it can be repaired but bring it to a Samsung / Best Buy service center if you can.
    Good news is you can carry on using it without the pen if the Wacom digitizer has failed.
    I have an AT&T locked Note 4 and that works on mine.
    06-30-2015 05:50 PM
  5. Kelly Kearns's Avatar
    my phone just wont sense it but my s pen will work on my friends note 3
    I have had issues with my Note 2 spen, when I had it. I finally sent my spen to Samsung. Now they first tried to fix it instead of switching it out. It worked for a couple of weeks and messed up and they sent me another one. Since yours is out of warranty, you might want to just order one from Samsung, that will probably be cheaper than paying for repair and it will have a one year warranty on it.
    anon8380037 likes this.
    06-30-2015 05:53 PM

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