1. AC Question's Avatar
    Hello

    just had my new galaxy s5 and it's camera worked just fine
    after 5 months just had an error Camera Failed
    Searched Google a lot And Tried many things
    Final Solution was Triple-stacked Factory Reset

    Still Camera Failed

    Used 3rd party program the front camera works fine but when i try the Back Camera ,programs gets error and shut or i get a black screen on the program

    1-Is It a hardware or software problem ? [The MOST IMPORTANT Question]
    2-any advice ?
    07-01-2015 03:15 PM
  2. UJ95x's Avatar
    Welcome to the forums! If a factory reset and other troubleshooting you've done hasn't worked so far, I'd assume it's hardware issue. You should send it into Samsung for repair, or to your carrier if you have an insurance plan with them
    07-01-2015 03:18 PM

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