Lost all data but can still make calls.

[eve6er69]

So I had a family emergency and needed to switch my sim from my note 3 to the iPhone so I can communicate easier with family. I went to putt sim back in my note3 the other day and there's no lte or data at all. I can still make calls though.

I've gone through all the settings I think would help like other networks and made sure that mobile data was turned on. I feel like I'm missing something.

Other than trying a wipe do you guys and gals have any suggestions?


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[Golfdriver97]

So I had a family emergency and needed to switch my sim from my note 3 to the iPhone so I can communicate easier with family. I went to putt sim back in my note3 the other day and there's no lte or data at all. I can still make calls though.

I've gone through all the settings I think would help like other networks and made sure that mobile data was turned on. I feel like I'm missing something.

Other than trying a wipe do you guys and gals have any suggestions?


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Have you checked the APN settings in Mobile networks?

 

[eve6er69]

I don't think so. What's the right setting for it?


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[dpham00]

Which variant of the Note 3 do you have, and which carrier are you using?

Normally you can find the apn for your carrier by Google search "apn carrier name".I am posting this so that you can get it quickly. If you can't find the apn, post the info as requested above and I can help find it for you.

Then enter the apn info into the settings. Locations vary depending on variant but typically it is under Settings - more - mobile networks - apn

It could be under a slightly different location.

Sent from my Verizon LG G4

 

[eve6er69]

It's an att note but I just got back from the store and it was just that the carrier hadn't recognized this device yet. I guess they ping twice a day and it didn't see the note yet.

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[mannw1977]

Did your data return?

Posted via the Android Central App

 

[eve6er69]

Did your data return?

Posted via the Android Central App

Yeah. I went to the store and they got it up and working by punching in a few things. All is good now.


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