1. whodunit's Avatar
    Hello,
    I recently went from a swipe to a pattern to unlock my LG g4 phone. Now I want to go back to just the swipe but it is no longer available. The "none", "swipe" and "knock code" are greyed out. Is anyone else having this problem? I'm on the Sprint network. Thank you!
    07-06-2015 05:25 AM
  2. Javier P's Avatar
    For most people with the same issue the fix was clearing credentials in the security settings.
    whodunit likes this.
    07-06-2015 05:52 AM
  3. whodunit's Avatar
    For most people with the same issue the fix was clearing credentials in the security settings.
    Unless I'm doing something wrong, that's not working for me. Thanks anyway.
    07-06-2015 08:23 AM
  4. Javier P's Avatar
    Have you tried removing any guest user?
    07-06-2015 08:28 AM
  5. whodunit's Avatar
    Have you tried removing any guest user?
    That's another thing, I don't have the ability to add guest users. I'm signed into Google+ but I do not have the person icon in my notification drop down shade.
    07-06-2015 07:33 PM
  6. whodunit's Avatar
    Here are a couple of screen shots to show what I'm talking about...
    Attached Thumbnails Lock screen on LG G4-1436330775687.jpg   Lock screen on LG G4-1436330800211.jpg  
    07-07-2015 11:47 PM
  7. cassatar's Avatar
    I am having the exact same problem with my Sprint g4. Has anyone been able to solve this?
    08-14-2015 11:46 AM

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