1. AC Question's Avatar
    Last night I was getting on You-tube and Facebook and then randomly it started freezing so I tried to restart it and I did but it never came back on. And wont come on at all, it was on 17%. And so I just put it on charge all night. I tried to do the factory reset with the power button and volume in the morning, but it wont come on. What's wrong with my phone? Why wont it turn on?!?
    07-09-2015 12:46 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try pressing and holding Power for 10-15 seconds. If that doesn't help, then the battery or motherboard might have failed--you'd have to bring it to a repair shop to find out.
    07-09-2015 10:57 PM

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