1. AC Question's Avatar
    Hi guys! Please help me with this problem. My phone is an S5 and it received a minor update as of late. During the up date, the phone is stuck on the Samsung logo. I removed the battery and started it up again. It powered up and went directly to the Verizon logo.I’m not if that's normal but I don’t have any idea how to go about it this issue. I have tried rebooting it by holding down the power key, home key, and the volume up key and still nothing. Thank for assisting me guys and gals1
    07-09-2015 03:18 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Bring it to your local Best Buy and have one of the people at the Samsung Store take a look at it. If you don't have a Best Buy near you, bring it to the nearest Verizon store.
    07-09-2015 10:17 PM

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