1. AC Question's Avatar
    So, due to some issues, I recently factory reset my Galaxy S4. Naturally, I backed everything up, and everything came back fine, except for my photos. More specifically, my screenshots and saved images. Everything that I took with the camera came back fine, however. Is this an issue with me, or something else?
    07-11-2015 11:46 AM
  2. Rukbat's Avatar
    Where did you back your screenshots up to? Look for them there. (Google picture backup doesn't back up screenshots - you have to back them up to your computer or somewhere else.)
    07-11-2015 04:13 PM

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