1. Rikku Watro's Avatar
    Whenever I plug a charger into my Samsung Galaxy S4, a popup saying "Battery Disconnected" appears. The first time this happened today, I was able to successfully charge it by moving the plug around while it's plugged in to the phone. However, after unplugging and replugging the charger, I got the "Battery Disconnected" message again! I removed the cover (not the case, but the real cover of the phone were the SIM card is) and plugged in the charger. It charged my phone, but then when I unplugged it for a second time and replugged it, I got the message again! I removed the cover again, and it successfully charged. When I put the cover back on, it still charged. Why do I keep getting this message? I haven't resetted my phone yet, by the way.
    07-12-2015 05:16 AM
  2. belodion's Avatar
    Have you tried using a different USB lead?
    Also, the USB port may have a poor connection, which is perhaps temporarily made good by removing the back.

    Posted via the Android Central App
    07-12-2015 06:03 AM
  3. Rikku Watro's Avatar
    Its not the charger as when my friend plugged the charger into her device, it worked and successfully charged it without getting a "Battery Disconnected" popup no matter how many times she uses the charger.
    07-12-2015 09:12 AM
  4. Golfdriver97's Avatar
    So, the same wall charger was used, but a different cable?
    belodion likes this.
    07-12-2015 11:14 AM
  5. Rikku Watro's Avatar
    It's the same cable and charger. My friend's device doesn't get it and gets successfully charged, but my phone keeps getting the "Battery Disconnected" popup. I tried using a different wall charger on my phone, but then I still got the popup.
    07-12-2015 09:29 PM
  6. Golfdriver97's Avatar
    Then it might be the USB port in the phone. Have you had a repair shop look at it?

    From my G4
    Android Central Ambassador Team Leader
    07-13-2015 07:30 PM

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