PLEASE HELP!! I can't remember my password for my HTC One M8, how can I get around this?

Angie Rink

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Jul 12, 2015
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I've tried other forums and cannot find the answer I need, there is nothing that shows up asking if I have forgotten my password, no matter how many times I type the wrong one in. I really don't want to reset my phone because I have tons of pics and videos of my kids on there and don't want to lose them! Thanks in advance for any and all help, much appreciated!!
 

belodion

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Welcome to Android Central. :)

Log in to Android Device Manager using your Google account details and change your security details from there.

Posted via the Android Central App
 

Angie Rink

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Jul 12, 2015
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Thank you, I just tried it and it won't recognize the new password either??? It will ring my phone, when I send a message to the lock screen it shows up and yet the new password that I put in to it won't work, it says wrong password still. I have tried restarting my phone too.
 
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