1. AC Question's Avatar
    Around 9:30 last night I plugged in my phone to charge it and laid it next to me. After 5 or 10 minutes, I looked over and it was starting up as if brand new. It continued until I had lost all of my contacts, pictures, apps, etc. I'm not even sure where to look for my backed up data. Any advice? I've only had it about five months..........Thanks.

    Donna Redd
    07-14-2015 02:35 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you have to go through the whole Setup Wizard again? Could it be that you entered some kind of Guest Mode or Guest Profile instead?
    07-14-2015 04:40 PM

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