After factory reset, data will not work?

[AC Question]

After I had factory reset my ZTE Rapido, my data will not work. I can turn it on (meaning I can press the data button to turn it on and it will turn white saying its activated) but it wont actually connect. When I activate the data it will not show that the data is on by the upper right corner of my phone. (I have 4G, normally it would turn blue & have 4G next to it.) Nor when I try to connect to facebook or google, or the app store (providing examples, basically anything requiring internet I cannot use) it wont work.

 

[belodion]

Welcome to AC.

Have you tried a Power Off and Restart?

Posted via the Android Central App

 

[Kelsea_Anne]

Yes, and it has not helped either. I even factory reset my phone again and it didnt help.

 

[anon8380037]

Have you checked the Mobile Network Settings - Preferred Network Type (2g/GSM - 3G/4G LTE), and checked under Access Point Names that your networks apn settings are installed. Major updates can reset most preferences.

Also try removing the sim card for 20 minutes and re-install it and wait another 20 - 30 with everything turned on.

 

[Kelsea_Anne]

I've tried that as well and it didn't help. Honestly considering just spending money on getting a new phone. I've looked everywhere for answers and I cant find anything that works.

 

[belodion]

It may be worth having the SIM tested.

Posted via the Android Central App

 

[Victoria Adams Roy]

I am having the same problem. I have loved straight talk, until now. help!

 

[1Palani]

Was a solution to this found? I'm currently having this problem. Straight talk says they're going to send a new SIM but if that doesn't work i want to be prepared...or not have to wait 5 days to use my phone...

 

[Rat1369]

Had exactly the same problem. Signed into account, selected chat and Straight Talk representative had me back up and running with SIM card reset done by him.

 

[AAC1111]

I have the exact same problem. I factory reset a second time and the problem persists. I also modified the Access Point Names and that didn't fix the issue.

Has anyone found a solution???

 

[Pswise]

Anyone figure anything out? Just bought a ZTE Lever and i am running into the same issue.

 

[BonesNBusa]

I used the straight talk app and it showed me how to create a new APN. Was simple and quick.

 

[juuzou suzuya]

Same problem I factory reset my note 2 but I took out my Sims card and now my data won't work I can press the button but I can't connect to my data the 4G symbol won't show up on my phone

 

[Pr0m1t5]

[FOUND IT]
You just need to re-download the internetsettings. On my xperia z1 I can find it here: settings > networks > more > at the bottom "internetsettings" (download settings for Internet and MMS)

 

[belodion]

[FOUND IT]
You just need to re-download the internetsettings. On my xperia z1 I can find it here: settings > networks > more > at the bottom "internetsettings" (download settings for Internet and MMS)

Welcome as a new member and thank you for sharing.

Posted via the Android Central App

 

[Sayruuh09]

I just had the same issue with my straight talk phone. Just go to https://www.straighttalk.com/wps/portal/home/support/apn/!ut/p/a1/fc7LDoIwFATQb2HhtvdCQaq7Ri1ggg9cqN0YNFgIjxpAiX8vJq6IOrtJziQDEg4gq_iRqbjNdBUX7y7HpzkuQ7rlvhVZYoGBEBaGQYSeh7AHOSC-62Cw8Wc7z12hPXP_g7WwPgB_hCMsQWbnknSXkiBhDBk1HZuZDMe2M-k_Hnl1pkyBrJNrUic1udf99bRtb810hCPsuo4orVWRkIsuvw1S3bRwGLhbnkfsSQvFDeMFZwP7EA!!/dl5/d5/L2dBISEvZ0FBIS9nQSEh/pw/Z7_D0JM3QAH2R2FE0IFF20MIR0GM3/act/id=0/p=javax.portlet.action=submit_searchApn_action/323595540569/=/#Z7_D0JM3QAH2R2FE0IFF20MIR0GM3

 

[Maria Granillo]

I factory reset my samsung tab A and now it won't let me download anything. Does anyone know how to fix this problem. It tells me cannot establish reliable connection yet its using my wifi

 

[zackstormy]

Call your service provider. I just got off the phone with Straight Talk, and they wirelessly fixed my data. If that doesn't work, they will send you a new SIM card in the mail free of charge. I'd assume other service providers would be similar.

 

[Meohmy67]

I have to constantly factory reset MMS just randomly stops sending or receiving. Sometimes I think companies do this to force you to buy an upgrade. I'm looking for APN entry info or MMS upgrades I can install. But I'll probably just get an upgrade... Or a virus from installing internet advice. Lol

 

[Justenb24]

https://apn.gishan.net/settings/769_4_att_apn_settings_for_lg_g3.php

worked like a charm new phone again yayyy