1. AC Question's Avatar
    After I had factory reset my ZTE Rapido, my data will not work. I can turn it on (meaning I can press the data button to turn it on and it will turn white saying its activated) but it wont actually connect. When I activate the data it will not show that the data is on by the upper right corner of my phone. (I have 4G, normally it would turn blue & have 4G next to it.) Nor when I try to connect to facebook or google, or the app store (providing examples, basically anything requiring internet I cannot use) it wont work.
    07-15-2015 10:11 AM
  2. belodion's Avatar
    Welcome to AC.

    Have you tried a Power Off and Restart?

    Posted via the Android Central App
    07-15-2015 10:25 AM
  3. Kelsea_Anne's Avatar
    Yes, and it has not helped either. I even factory reset my phone again and it didnt help.
    07-15-2015 10:30 AM
  4. anon8380037's Avatar
    Have you checked the Mobile Network Settings - Preferred Network Type (2g/GSM - 3G/4G LTE), and checked under Access Point Names that your networks apn settings are installed. Major updates can reset most preferences.

    Also try removing the sim card for 20 minutes and re-install it and wait another 20 - 30 with everything turned on.
    07-15-2015 10:48 AM
  5. Kelsea_Anne's Avatar
    I've tried that as well and it didn't help. Honestly considering just spending money on getting a new phone. I've looked everywhere for answers and I cant find anything that works.
    07-15-2015 11:46 AM
  6. belodion's Avatar
    It may be worth having the SIM tested.

    Posted via the Android Central App
    anon8380037 likes this.
    07-15-2015 12:15 PM
  7. Victoria Adams Roy's Avatar
    I am having the same problem. I have loved straight talk, until now. help!
    07-20-2015 07:08 AM
  8. 1Palani's Avatar
    Was a solution to this found? I'm currently having this problem. Straight talk says they're going to send a new SIM but if that doesn't work i want to be prepared...or not have to wait 5 days to use my phone...
    11-05-2015 06:24 PM
  9. Rat1369's Avatar
    Had exactly the same problem. Signed into account, selected chat and Straight Talk representative had me back up and running with SIM card reset done by him.
    11-22-2015 09:38 AM
  10. AAC1111's Avatar
    I have the exact same problem. I factory reset a second time and the problem persists. I also modified the Access Point Names and that didn't fix the issue.

    Has anyone found a solution???
    12-08-2015 07:15 AM
  11. Pswise's Avatar
    Anyone figure anything out? Just bought a ZTE Lever and i am running into the same issue.
    02-26-2016 03:06 AM
  12. BonesNBusa's Avatar
    I used the straight talk app and it showed me how to create a new APN. Was simple and quick.
    03-18-2016 12:28 PM
  13. juuzou suzuya's Avatar
    Same problem I factory reset my note 2 but I took out my Sims card and now my data won't work I can press the button but I can't connect to my data the 4G symbol won't show up on my phone
    03-24-2016 08:23 AM
  14. Pr0m1t5's Avatar
    [FOUND IT]
    You just need to re-download the internetsettings. On my xperia z1 I can find it here: settings > networks > more > at the bottom "internetsettings" (download settings for Internet and MMS)
    belodion likes this.
    04-14-2016 12:40 AM
  15. belodion's Avatar
    [FOUND IT]
    You just need to re-download the internetsettings. On my xperia z1 I can find it here: settings > networks > more > at the bottom "internetsettings" (download settings for Internet and MMS)
    Welcome as a new member and thank you for sharing.

    Posted via the Android Central App
    04-14-2016 04:23 AM
  16. Sayruuh09's Avatar
    I just had the same issue with my straight talk phone. Just go to https://www.straighttalk.com/wps/por...E0IFF20MIR0GM3
    05-04-2016 07:48 AM
  17. Maria Granillo's Avatar
    I factory reset my samsung tab A and now it won't let me download anything. Does anyone know how to fix this problem. It tells me cannot establish reliable connection yet its using my wifi
    06-22-2016 02:15 PM
  18. zackstormy's Avatar
    Call your service provider. I just got off the phone with Straight Talk, and they wirelessly fixed my data. If that doesn't work, they will send you a new SIM card in the mail free of charge. I'd assume other service providers would be similar.
    07-12-2016 04:52 PM
  19. Meohmy67's Avatar
    I have to constantly factory reset MMS just randomly stops sending or receiving. Sometimes I think companies do this to force you to buy an upgrade. I'm looking for APN entry info or MMS upgrades I can install. But I'll probably just get an upgrade... Or a virus from installing internet advice. Lol
    09-09-2016 07:25 AM
  20. Justenb24's Avatar
    09-23-2016 10:08 PM
  21. Justenb24's Avatar

    worked like a charm new phone again yayyy
    09-23-2016 10:12 PM

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