1. AC Question's Avatar
    So I was on my phone and all of the sudden it like stopped working... I tried pressing the home button and closing it but all it did was go back to the home page? Like it won't even move or anything, the time on the phone is still the time that it stopped working and it's been an hour and still no signs of life? I'm like really worried because I hope it's not a bug or something super major... please help me!!
    07-17-2015 01:10 PM
  2. Javier P's Avatar
    You could try to press & hold the power button for 10 seconds and see if that's enough to reset your phone. If that doesn't work maybe you could try removing the battery.
    07-17-2015 01:28 PM

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