1. AC Question's Avatar
    I cannot seem to be able to connect my Galaxy S5 to my laptop to transfer files/photos/music etc.
    07-17-2015 01:59 PM
  2. anon8380037's Avatar
    Hello. What are you trying?
    If you have tried unsuccessfully to connect with the Samsung Kies program on pc, try the newer Samsung Smart Switch program instead. (not the app).

    Either of these would download the correct drivers on your pc.
    Then when you connect a message on the notification screen will say connected as an MTP or PTP (photos) device.
    It will appear on Windows Explorer / My Computer as a Portable Media device, not a drive letter.
    07-17-2015 02:30 PM

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