1. AC Question's Avatar
    the phones apps Google Apps do not have audio but everything else still does have audio
    07-18-2015 01:45 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What do you mean by "the phones apps Google Apps"? Do you mean any app that was preinstalled on the phone doesn't have sound, while other apps that you installed do have sound?

    Try booting into Safe Mode to see if the problem is caused by a 3rd party app: https://support.t-mobile.com/docs/DOC-14063
    07-19-2015 01:42 AM

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