1. AC Question's Avatar
    it dropped on the floor that's all I can say really it switches on but that is it!!
    07-18-2015 07:12 PM
  2. Neo_ii_Droid's Avatar
    Hello and welcome to Android Central!

    Sorry to hear this. Just curious to know what phone do you have and is it new? Do you have insurance for it? Maybe try, if possible, remove the battery, reinsert and reboot? If not then you'll have to take it to your carrier and see if the can service it.

    Hope you get it your issue resolved and enjoy!
    07-18-2015 07:39 PM
  3. Rukbat's Avatar
    It depends on what went wrong. A cable connector popped out? It can be pushed back in. The screen LED layer broke? You need a new screen. The motherboard broke? You need a new motherboard.

    It can't be diagnosed without having the phone in hand.
    07-18-2015 09:35 PM

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