1. AC Question's Avatar
    I am undergoing a problem while I make a call, the other person don´t hear me. But If I use the handsfree then everything is fine.

    I have tried a factory reset, but I doesn´t work

    Has somebody how to replace or clean the phone app? Or to clean it effectively?
    07-20-2015 01:14 PM
  2. raptir's Avatar
    I am undergoing a problem while I make a call, the other person don´t hear me. But If I use the handsfree then everything is fine.

    I have tried a factory reset, but I doesn´t work

    Has somebody how to replace or clean the phone app? Or to clean it effectively?
    If you did a factory reset then all of the data was wiped from the phone app so that eliminates any software problems. Your issue is most likely with the microphone on your device.
    anon8380037 likes this.
    07-20-2015 01:17 PM
  3. jmrivas70's Avatar
    I found the answer in this forum

    It was dirty, I cleaned it with a needle and now It´s working fine

    Thank you
    07-21-2015 10:44 AM

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