A
AC Question
Hello forum,
I have tried different software for recovering the videos and files which were deleted accidentally from my wife's S3 neo device (all the photos and videos of the first year of our daughter's life; the wife is pretty upset...), but none seem to recognize the connected phone as a USB mass storage (this was tried on both windows 7 and 8.1), as the device could be connected ONLY as either MTP or PTP.
Goggling it I ended activating the "USB debugging" option, but it did not change anything. There were some advice regarding activating the "USB storage mode", but unfortunately it seems not to exist on Android 4.4.2. I would like to avoid installing new software on it, as it might lead to loss of data which otherwise could be recovered.
Any help would be deeply appreciated.
Best,
MN
I have tried different software for recovering the videos and files which were deleted accidentally from my wife's S3 neo device (all the photos and videos of the first year of our daughter's life; the wife is pretty upset...), but none seem to recognize the connected phone as a USB mass storage (this was tried on both windows 7 and 8.1), as the device could be connected ONLY as either MTP or PTP.
Goggling it I ended activating the "USB debugging" option, but it did not change anything. There were some advice regarding activating the "USB storage mode", but unfortunately it seems not to exist on Android 4.4.2. I would like to avoid installing new software on it, as it might lead to loss of data which otherwise could be recovered.
Any help would be deeply appreciated.
Best,
MN