1. AC Question's Avatar
    I AM having difficulty transferring my pics off my phone to my computer. my computer doesn't recognize my phone as an external memory.
    07-31-2015 09:24 AM
  2. srkmagnus's Avatar
    I AM having difficulty transferring my pics off my phone to my computer. my computer doesn't recognize my phone as an external memory.
    Download Samsung Kies and use it to transfer files, pictures, music, etc.: Kies

    Alternatively, if you have a home WiFi network, then you can use an app such as Air Droid (https://play.google.com/store/apps/d...airdroid&hl=en) to transfer files from your phone to the computer (via web browser) without connecting the phone to the computer via USB.

    Let us know if you have any other questions.
    07-31-2015 12:44 PM

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