Why can't I register my Galaxy S6 Edge on my Samsung account ?

[AC Question]

I have a green Galaxy S6 Edge ( 32 GB ) and the model number is SM-G925F . But when I want to register it, Samsung asks me to enter the model number and apparently my model number does not exist on their list. Why ?
What should I do ?

 

[wizzrah]

I have a green Galaxy S6 Edge ( 32 GB ) and the model number is SM-G925F . But when I want to register it, Samsung asks me to enter the model number and apparently my model number does not exist on their list. Why ?
What should I do ?

Is this error shown when you try to sign up from the app? Can you try signing up for an account from your browser or PC?

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