1. AC Question's Avatar
    My phone recently had a problem where I could not view videos on my youtube app or videos in my gallery. I thought that it was just a bug and it would fix itself. Later that day I was trying to transfer some files from my phone to my computer, but my computer did not recognize the device. After using a different cord and attempting to connect my phone to the computer for 15 mins. My phone's screen got very hot and the video bug was still there. I turned off my phone and found that it would not turn on again. So I took the battery out and started to cool it off. After that my phone has been completely unresponsive. None of the buttons does anything when I charge it there is no battery picture. It seems as if the phone is just dead. On top of that if I start to charge my phone it seems like nothing is happening but my phone screen get very hot.
    08-01-2015 12:34 AM
  2. Rukbat's Avatar
    Sounds as if there's a short somewhere. It has to go into a repair shop.
    08-01-2015 01:15 AM

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