1. AC Question's Avatar
    The phone has asked for a while to update the system, this morning i finally did it, it went through the process without any problems, then locked my phone and when i unlocked it the screen was just black, it is still on and responsive but the screen is just black, really not sure what the problem is, any ideas?
    08-03-2015 12:37 PM
  2. Ian Morgan2's Avatar
    The following article might be worth reading thro' :-
    What to Do When Your Android Phone or Tablet Won’t Turn On
    Extract :-
    In some cases, your phone or tablet might begin booting, but the Android operating system might crash or freeze immediately.

    To fix this, Android can boot straight to a recovery mode menu, where you can perform a factory reset. If your device is booting up before freezing or experiencing other serious problems, use recovery mode to perform a factory reset.

    Hope it helps........
    08-03-2015 12:52 PM

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