A
AC Question
Yesterday I tried texting and calling from my gs4, I never had a problem with my phone before. I received failed sent messages and some sort of ussd error when I tried using my phone trying to call T-Mobile to find out what is going on with my phone!?
So, I googled using my tablet and after reading half an hour about ussd blabla I decided to reset my phone. I went into the settings and reset the phone, the little green Android Boy came up and it had a service bar showing me that my files were being deleted. OK, so far so good, bear with me.
The phone restarted and it was working very very slowly. I tried connecting to my gmail but I was told my password was wrong. I log into my email every day and that was the right password. So, gmail decided to send me a security code to my phone that I cannot access because I cannot get out of the gmail or Samsung screen and when I try to skip both I somehow activated the phones voice system and it has been stuck on the Google sign in screen, literally saying "next London" every time I hit the next or skip key, on skip it says "skip London" what the ???? It sounds like a bad DJ when you hit next or skip over and over but nothing happens other than the sound, the screen stays put.
I tried resetting the phone, turning it off with pushing volume up, off and menu but the screen I am supposed to see to hard reset simply does not appear. I have spent 6 hrs today using every single samsung reset code several times today trying to fix this issue that I do not understand how it happened in the first place. I only use pictures, amazon and hearthstone and a bit of Google news, how is it that my phone quits on my like that?
I would love to fix my phone but I don't wanna deal with replacing my phone, can anyone here help me?
So, I googled using my tablet and after reading half an hour about ussd blabla I decided to reset my phone. I went into the settings and reset the phone, the little green Android Boy came up and it had a service bar showing me that my files were being deleted. OK, so far so good, bear with me.
The phone restarted and it was working very very slowly. I tried connecting to my gmail but I was told my password was wrong. I log into my email every day and that was the right password. So, gmail decided to send me a security code to my phone that I cannot access because I cannot get out of the gmail or Samsung screen and when I try to skip both I somehow activated the phones voice system and it has been stuck on the Google sign in screen, literally saying "next London" every time I hit the next or skip key, on skip it says "skip London" what the ???? It sounds like a bad DJ when you hit next or skip over and over but nothing happens other than the sound, the screen stays put.
I tried resetting the phone, turning it off with pushing volume up, off and menu but the screen I am supposed to see to hard reset simply does not appear. I have spent 6 hrs today using every single samsung reset code several times today trying to fix this issue that I do not understand how it happened in the first place. I only use pictures, amazon and hearthstone and a bit of Google news, how is it that my phone quits on my like that?
I would love to fix my phone but I don't wanna deal with replacing my phone, can anyone here help me?